COMMUNICATION-EMAILS:
Photography Tours At Night LTD (PTAN) is very concerned about your privacy and we will never provide your personal data to a third party without your explicit permission, as detailed in the "KEEPING INFORMATION SECURE, MAKING PAYMENTS AND SHARING DATA” section below. PTAN may send out emails with PTAN-related news, products, offers, surveys or promotions. If you do not want to receive emails from us once your tour date has past, please use the “unsubscribe” instructions contained in each email message.


COOKIES

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and tell us how and when pages in our website are visited and by how many people. PTAN cookies do not collect personal information.

PTAN utilises third-party services like Google Analytics to help analyse how our site is used. These services, including Google Analytics, also use cookies to collect information about visitors to our site (including IP addresses) in an anonymous form that does not include personal information.
The "help" portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. We recommend that you leave the cookies activated because cookies allow you to use some of PTAN 's coolest features. Some of our business partners, like our advertisers, may use cookies on our website. We have no access to, or control over, these cookies.

KEEPING INFORMATION SECURE, MAKING PAYMENTS AND SHARING DATA;

• We only collect. process and store names, email address, telephone number and addresss at point of using our service in order to process your booking and ensure you are aware of all booking information and sudden change to your tour. We may go on to collect more information regarding the number of tours you have taken with us and the dates and route tour. We also ask for reviews after you have toured with us. If you opt to leave us a review, reviews are are published online. If you opt to leave a review on our website. Reviews are showed on our website for 2 years but if you opt to review is via TripAdvisor/Google, these reviews stay published for a unknown amount of time. Reviews made via our website can be removed at your request. However we have little or no control over reviews published via other platforms and you will have to request they remove via the platform you left the review on; so if you left us a review on TripAdvisor, you would have to request it’s removal via their website.
• We sometimes offer tours that are in reach hard to reach locations that are off the beaten path and we need to have a emergency plan in place. Part of our emergency plan is that we can help with information about you if we need to in a emergency during a tour. This means we might offer you a form that asks you for all of your emergency details and ask you to fill it out and print it. But as we believe your personal information should be private, we ask you to keep this form with you during the whole duration of the tour and we will only request this from you or offer information that you have this information on your being if it is needed for emergency results. This form will also be given back to you or handed to emergency services.
  
• Only employees or freelance tour guides and tutors who need personal information to perform a specific role therefore will have access to your data for that select amount of time to carry out that duty. Information is not stored/collected/shared/processed by tutors/guides but via our booking in system or on a form you will have on you. All of our employees/ freelancers are kept up to date on our privacy and security practices.
• In order to book a tour with us . We use we Bookeo.com software. They do not share your details with anyone. To view Bookeo privacy policy please click here https://www.bookeo.com/privacy/
• In order to send you newsletters we share your email address/name/address with MailChimp; who do not share your details. please See MailChimps PRIVACY POLICY. You also have the option to opt out from this services. To use this option please see the bottom of any newsletter emails that we send.

• All payments for our services are issued via PayPal or if you do not have access to PayPal we can offer you a route via bank transfer from you to us but we will offer you our details and will not ask you for yours. If you make a payment to us, we do not have access nor do we store/collect/process to any of your personal Financial details outside of reference number, name, email, address and date of payment in relation to the booking which we store within our systems in order to fulfil our duties under the law. You do not have to be a member of PayPal to issue a payment to us. PayPal private page can be viewed here.
• All refunds are for payments made directly to us will be issued via PayPal if payment was made via PayPal or check if payment was made via a bank transfer
• Sometimes during a tour our representative might ask you if you agree to photography being taking on during the tour. This photography may be used for a number of reasons include commercial use for our company; being published on our website and/or via third party marketing platforms; who partner with us to sell our services. We limit commercial use to hands and/or backs of heads and side of ear, or silhouettes of full body only. We also might ask to take a whole front facing body shot of you without a silhouette while on location which may be used for blogs/social media or as a keepsake moment for yourself to keep. You can opt out from amd we will always ask for permission prior any shots taken and agree the terms. We will also show you photography directly after photo is take and offer you the option to delete. If you are happy to us to go ahead and collect/store/process the photography, you can request your own copy of the photography which will issued digitally via a jpeg on a pdf via Dropbox or Wetransfer. Please note, you can change your mind at a later date about any photography taken and we can delete this upon request. We will do this as soon as you request but it might take upto 30days. To collect photography or to request it’s removal. Please supply us with your name alongside the date/tour /email address used to book the tour and we will issue you with a digital copy by emailing Katrinafrazer@photographytoursatnight.com

WAYS TO CONTROL DISPLAY AND USE OF YOUR INFORMATION

• As stated previously, you can always opt not to disclose information nut this will limit the service we offer as we cannot accept cash payments and therefore will not be able to process the tour/workshop you wish to take.
• If you do not wish to receive any emails from us please unsubscribe at any point.
• However, please note that you will continue to receive all system emails (e.g. those regarding canceled or changed tours) and legal notices (e.g. updates to our policies) from us until the tour has either gone ahead or confirmed as canceled.
• The majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies.
• If you opted out, but have booked a tour with us. We are obligated under the law to hold your details in relation to bookings in keeping with our duties as a limited company.
• We do not accepted direct payments online.
• You can change your mind about any photography taken during our tour and we can remove any photography from our system.

Updated 25/03/2021.

If you wish to update or delete your testimonial/review, you can contact us at katrinafrazer@photographytoursatnight.com
If you wish to collect any data we store about you, please email katrinafrazer@photograpytoursatnight.com

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